Privacy Policy

PRIVACY POLICY

Date: August 8th, 2025

This Privacy Policy explains how LUMAZO (“we”, “us”, or “our”) collects, processes, and protects your personal data when you use our website and services.


1. Information on the Collection of Personal Data

1.1 Personal Data

In the following, LUMAZO informs you about the processing of personal data when using our website.
Personal data refers to all data that can be related to you personally, such as name, address, email address, or user behavior.

Through this Privacy Policy, LUMAZO aims to explain its data processing practices and comply with applicable data protection laws.

1.2 Data Controller

The data controller responsible for data processing is:

LUMAZO
[Please insert legal company name]
[Please insert registered address]
Email: [Please insert contact email]


2. Processing of Personal Data When Visiting Our Website

When you use the LUMAZO website for informational purposes only (i.e., without registering or submitting additional information), we process personal data that your browser automatically transmits to our servers. This data is technically necessary to ensure website functionality, stability, and security.

This includes:

(A) IP address
(B) Date and time of the request
(C) Content of the request (visited page)
(D) Amount of data transmitted
(E) Browser type and version


3. Further Functions and Offers of Our Website

3.1 Overview of Services

In addition to informational use, LUMAZO offers various services (e.g., account registration, purchasing products). To provide these services, additional personal data may be required.

Collection of personal data is not the sole purpose of our website, but is necessary to deliver requested services.

3.2 Use of External Service Providers

LUMAZO may use carefully selected external service providers (e.g., payment processors, logistics providers) to process personal data on our behalf. These providers act strictly under our instructions and are regularly monitored.

3.3 Further Third-Party Involvement

In certain cases (e.g., promotions, joint services), LUMAZO may share your personal data with third parties. Relevant details will be provided at the point of data collection or within specific offer descriptions.

3.4 Third Parties Outside the EEA

If service providers or partners are located outside the European Economic Area (EEA), LUMAZO will inform you accordingly and ensure appropriate data protection safeguards.


4. Processing of Personal Data When You Contact Us or Register an Account

When you contact LUMAZO via email or contact form, we store the information you provide to respond to your inquiry.

When you create a LUMAZO customer account, we may collect:

(A) Name, title, or username
(B) Login credentials (email address and password)
(C) Contact details (addresses, phone numbers, email addresses)
(D) Any additional information you voluntarily provide


5. Processing of Personal Data When You Make a Purchase

5.1 Shopping Information

When you place an order with LUMAZO, we process shopping-related data, including:

(A) Product details
(B) Order number
(C) Billing and shipping addresses
(D) Order and delivery status
(E) Customer service communications
(F) Return or refund status
(G) Shipment tracking information

5.2 Payment Details

LUMAZO offers various payment methods (e.g., credit card, PayPal). Payment data is processed solely for transaction execution and shared only with necessary payment service providers.

Payment data may include:

(A) Billing address
(B) Payment method
(C) Bank or card details
(D) Transaction identifiers

5.3 Debt Collection

If outstanding invoices remain unpaid, LUMAZO may transfer necessary data to a collection service provider in compliance with applicable laws.
[Delete this section if not applicable]


6. Cookies and Tracking Technologies

6.1 General Information

LUMAZO uses cookies, web pixels, and similar technologies to operate and improve our Services. Where required by law, cookies are used only with your consent via our cookie banner.

You may update or withdraw consent at any time using the “Manage Cookies” link in the website footer.

6.2 Types of Cookies Used

6.3 Your Choices

You may control cookies through browser settings. Disabling cookies may affect site functionality.

6.4 Web Pixels & Analytics

LUMAZO may use analytics tools such as Google Analytics to analyze website usage.
Google privacy policy: https://policies.google.com/privacy

6.5 Behavioral Remarketing

LUMAZO may use remarketing services (Google Ads, Bing Ads, Facebook Ads) to display interest-based advertisements.
You can manage ad preferences through the respective provider settings.


7. Transfer of Data to Third Parties

7.1 Legal Basis

LUMAZO shares personal data only when permitted by applicable laws.

7.2 Technical & Hosting Providers

We may use technical service providers (e.g., e-commerce platforms, hosting providers). Data transfers outside the EU are safeguarded by contractual protections.

7.3 Payment & Logistics Providers

Personal data may be shared with:

Only data required for order fulfillment is transferred.

7.4 Authorities

If legally required, LUMAZO may disclose data to authorities or courts.


8. Data Retention and Deletion

LUMAZO retains personal data only as long as necessary to fulfill contractual, legal, or regulatory obligations.
Once retention is no longer required, data is deleted or blocked in accordance with legal requirements.


9. Data Security

LUMAZO uses appropriate technical and organizational measures to protect personal data, including SSL encryption for transactions and account access.


10. Your Rights

You have the following rights regarding your personal data:

(A) Right of access
(B) Right to rectification or erasure
(C) Right to restriction of processing
(D) Right to object
(E) Right to data portability
(F) Right to withdraw consent

You also have the right to lodge a complaint with a data protection authority.


11. Changes to This Privacy Policy

LUMAZO may update this Privacy Policy from time to time due to legal or operational changes. We encourage you to review it periodically.


12. Data Protection Officer

For privacy-related inquiries, please contact:

LUMAZO – Data Protection Officer
Email: lumazo@jdy.kingkungmeta.com
Address: 5603 Campbell Road, Houston, TX 77041, Chicago, Texas, USA

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